Header Image

All Room Reservations and Cancellations Policy

General Information

  • Regular Check-in time is 14:00hrs.
  • Regular Check-out time is 12:00hrs.
  • Early check in is subject to availability.
  • Late check out is subject to availability.
  • Late check out after 15:00hrs 50% of room charge will apply.
  • Late check out after 19:00hrs 100% of room charge will apply.
  • No shows will be charged in full.

Individuals up to 5 rooms

  • 3 days prior arrival or earlier during low season- free of charge. January, February, March, October and November.
  • 7 days prior arrival or earlier during shoulder season- free of charge. April, May, September and December.
  • 10 days prior arrival or earlier during high season – free of charge. June, July, August.
  • Any cancellation received within above mentioned period- 100% of their full stay will be charged on given credit.
  • Early departure notice given until 1 day in advance-free of charge.
  • Early departure notice given on departure day- 100% of their full stay will be charged.

Groups up from 8 rooms

  • 8 weeks prior to arrival or earlier – free of charge.
  • 6 weeks prior to arrival 80%, of the original booking, cancellation free of charge.
  • 4 weeks prior to arrival 50%, of the original booking, cancellation free of charge.
  • 2 weeks prior to arrival 20%, of the original booking, cancellation free of charge.
  • Any cancellation received later than 2 weeks prior to arrival, 80% of their full stay will be charged on given deposit or given credit card.

To guarantee a booking the hotel requires a valid credit card with an expiry date and security number, or a deposit payment. For group bookings the hotel will reserve a certain amount on the given credit card.

  • In case of non credit card guarantee, or bank transfer guarantee, the hotel requires an official confirmation letter on company`s letter head duly stamped and signed by the authorized person.
  • In case the reservation is not guaranteed, the hotel is entitled to release the booking at 4.00pm on arrival day, without given notice.
 

Local time: 01:34
Tuesday, December 18, 2018

WEB SITE: TORLONE DESIGN